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Thread: iPhones on checking in with the MTP console

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This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 2 - Pages: 1 - Last Post: Jan 16, 2017 3:32 PM by: Sergey Trubin Threads: [ Previous | Next ]
Chuck King

Posts: 4
Registered: 12/19/16
iPhones on checking in with the MTP console
Posted: Dec 29, 2016 6:12 PM
 
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Sorting on the last seen field of the console, we have nine iPhones that have not been seen in 5 - 17 days. We have verified the MTP app is installed correctly, the iPhones are connected to Wi-Fi and appear to be working properly.

Any idea why these few iPhones may not be checking in with the console?

Chuck King

Posts: 4
Registered: 12/19/16
Re: iPhones on checking in with the MTP console
Posted: Jan 13, 2017 7:23 PM   in response to: Chuck King
 
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Are their any Check Point tech support monitoring these forums? I really need feedback and an answer to resolving this issue.

Sergey Trubin

Posts: 24
Registered: 8/4/08
Re: iPhones on checking in with the MTP console
Posted: Jan 16, 2017 3:32 PM   in response to: Chuck King
 
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Hello,

Could you please contact me to sergeytr@checkpoint.com offline to discuss this issue further.

Regards,
Sergey

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