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Thread: SIC protocol error [ SIC error no. 300 ].

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Permlink Replies: 5 - Pages: 1 - Last Post: Jan 23, 2013 9:53 AM by: Naveen Shankara... Threads: [ Previous | Next ]
Guest
SIC protocol error [ SIC error no. 300 ].
Posted: Sep 2, 2008 3:50 AM
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Hi All,
Smartview monitor -gateway status "Untrusted" canot installed policy on the module.

when establish SIC from module I have received the following error.

CPCONFIG > select SIC
"Trust State: Initialized but Trust was not established:

after activite SIC KEY on the module
Error:-
"Reason: SIC Protocol Error [ SIC error no. 300 ].
Policy Fetch Failed
Failed to fetch policy from masters in masters file
FireWall-1: enabling bridge forwarding
FireWall-1 started"

When I estabilsh the SIC on the smartcenter
Error:-
SIC Status for MY-fw1: Not Communicating

Peer does not have a certificate for SIC [error no. 111]

** Try to re-establish the trust **

How do I fix the problem
Any clue.
Regards,
raj

NanduShankar Si...

Posts: 1
Registered: 1/28/08
Re: SIC protocol error [ SIC error no. 300 ].
Posted: Sep 16, 2008 10:35 AM   in response to: Guest
 
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Check your mtu is set to 1500 and if it is try resetting the sic

Nandu Shankar

Posts: 233
Registered: 6/21/07
Re: SIC protocol error [ SIC error no. 300 ].
Posted: Sep 16, 2008 1:44 PM   in response to: Guest
 
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hi

Please check that there is communication between the devices. Also check your mtu is 1500 or below.

Nandu

Guest
Re: SIC protocol error [ SIC error no. 300 ].
Posted: Sep 22, 2008 7:05 AM   in response to: Nandu Shankar
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Hi there,
There is no communication error . also no network error. only SIC process error.

some more information.

It seems that the Smart Center receives from the firewall a wrong DN name from the firewall.

the Firewall behind the two Routers these two routers connected through public shared WAN link.

I reset and established many times no Joy.

thanks in advance,

Ualiden Kopanov

Posts: 1
Registered: 4/22/10
Re: SIC protocol error [ SIC error no. 300 ].
Posted: Aug 25, 2010 8:39 AM   in response to: NanduShankar Si...
 
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Thank you NanduShankar Singh!
Problem it was real from for mtu

Naveen Shankara...

Posts: 1
Registered: 10/29/12
Re: SIC protocol error [ SIC error no. 300 ].
Posted: Jan 23, 2013 9:53 AM   in response to: Guest
 
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Thanks this helped

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